Last updated: June 2025. This policy applies to all players using the lgparty platform in the Philippines.
This Privacy Policy applies to all individuals who access, register for, or use the lgparty platform, including visitors who browse the site without creating an account. By using any part of the lgparty website or mobile experience, you acknowledge that you have read and understood how we collect and use your personal information. This policy covers data collected through account registration, deposits, gameplay activity, customer support interactions, and general platform browsing. If you are accessing lgparty on behalf of another person, you confirm that you have their consent to share their information with us. We encourage all players in the Philippines to read this policy carefully before submitting any personal details.
When you create an account on lgparty, we collect basic personal information such as your full name, date of birth, email address, and a username of your choice. During the deposit and withdrawal process, we may also collect payment-related details including your preferred payment method and transaction reference numbers, though we do not store full card numbers on our servers. We collect device and usage data automatically when you browse or play on the platform, including your IP address, browser type, operating system, and pages visited. If you contact our support team, we retain records of that communication to help resolve your concern and improve our service quality. We may also collect information you voluntarily provide when participating in promotions, surveys, or feedback forms on the platform.
lgparty uses the personal information we collect primarily to operate your account, process deposits and withdrawals, and deliver the sports betting and live casino experience you signed up for. We use your contact details to send important account notifications, security alerts, and updates about platform changes that may affect your experience. Your usage data helps us understand how players in the Philippines interact with the platform so we can improve navigation, load times, and game availability. We may use your information to verify your identity and age in compliance with applicable regulations, ensuring that only eligible players aged 21 and above can access real-money features. We do not use your personal data to make automated decisions that significantly affect your rights without giving you the opportunity to seek human review.
lgparty does not sell, rent, or trade your personal information to third-party marketers or advertisers under any circumstances. We may share limited data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification services, and technical infrastructure partners, all of whom are bound by strict confidentiality obligations. In cases where we are legally required to disclose information — for example, in response to a valid court order or regulatory request from a Philippine authority — we will comply with that obligation while notifying you where permitted by law. We may share anonymised, aggregated data that cannot identify any individual for the purpose of industry research or platform analytics. Any third party that receives data from lgparty is prohibited from using it for any purpose beyond the specific service they provide to us.
lgparty uses cookies and similar tracking technologies to keep you logged in, remember your preferences, and ensure the platform functions correctly across sessions. Essential cookies are required for the platform to operate and cannot be disabled without affecting your ability to use core features such as account login and deposit processing. We may use analytics cookies to understand aggregate player behaviour on the platform, helping us identify which sections are most useful and where improvements are needed. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may limit some platform functionality. By continuing to use lgparty after being informed of our cookie practices, you consent to the use of cookies as described in this policy.
We retain your personal information for as long as your account remains active and for a reasonable period thereafter to comply with our legal and regulatory obligations. Transaction records and account activity logs may be kept for a minimum period as required by applicable Philippine regulations governing online gaming platforms. If you request account closure, we will deactivate your account and begin the process of removing or anonymising your personal data, subject to any retention requirements imposed by law. Support communications are typically retained for up to two years to assist with dispute resolution and service improvement. You may contact our support team at any time to enquire about the specific retention period applicable to your account data.
lgparty implements reasonable technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our platform is encrypted using industry-standard protocols to prevent interception during transit. Access to personal data within our organisation is restricted to staff members who require it to perform their specific job functions, and all such staff are trained on data protection responsibilities. We conduct periodic reviews of our security practices to identify and address potential vulnerabilities before they can be exploited. While we take every reasonable precaution, no online platform can guarantee absolute security, and we encourage players to use strong, unique passwords and to keep their login credentials confidential.
As a player using lgparty in the Philippines, you have the right to request access to the personal data we hold about you and to receive a copy in a readable format. You may also request corrections to any inaccurate or incomplete information associated with your account by contacting our support team directly. If you believe your data has been processed in a manner inconsistent with this policy, you have the right to raise a complaint with our support team and, if unresolved, with the relevant regulatory authority. You may request the deletion of your personal data subject to our legal retention obligations, and we will action such requests within a reasonable timeframe. To exercise any of these rights, please reach out to us using the contact details provided in the footer of this page.
lgparty may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable legal requirements in the Philippines. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered players via their account email address. Your continued use of the platform after any update constitutes your acceptance of the revised policy. We recommend reviewing this page periodically so you are always aware of how your information is being handled. If you have questions about any aspect of this policy, our support team is available to assist you.
We use encryption and access controls to keep your personal information secure at every step of your lgparty experience.
We never sell or rent your personal data to third-party advertisers. Your information is used only to operate and improve your platform experience.
You can request access, corrections, or deletion of your data at any time by contacting our support team — your rights as a player are always respected.
If you want to know more about how lgparty handles your data, or if you need to exercise any of your data rights, our support team is ready to help. You can also visit our FAQ page for quick answers to common account and privacy questions.